Contact Us

Have a question, feedback, or need help? We'd love to hear from you. Our team typically responds within 24 hours.

Send a Message

Fill in the form below and we'll get back to you shortly.

Email Us

For general inquiries and support

hello@jiranisoko.com

Call Us

Mon – Fri, 8:00 AM – 6:00 PM EAT

+254 700 000 000

WhatsApp

Quick support via WhatsApp

Chat on WhatsApp

Visit Us

Our office location

Westlands, Nairobi, Kenya

Common Questions

How do I list an item for sale?

Click the "+ Sell" button in the header, fill in your item details, add photos, and publish. It's free to list!

How do promotions work?

Promotions boost your listing visibility. two constituencie costs KSH 155, full county KSH 266, and Nationwide KSH 500 for 30 days.

How do I report a scammer?

Use the "Report User" option on their profile or contact us directly. We review all reports within 24 hours.

Is my phone number visible to others?

No. Your phone number and email are never shown publicly. Only your username is visible. Contact details are shared only through job applications or direct consent.